"Great! Helpful, prompt and informative service at a reasonable price! Did NOT try to take advantage of a desperate consumer. I will definitely call them again.
We had an impossibly clogged condensation drain line in the attic that was leaking down through the ceiling. We had placed a call based on my friend's referral and I was not disappointed. David, tonight's after hours tech, immediately responded to the call, took the time to understand the problem, discuss pros & cons of having come out tonight, and even provided tips if I wanted to continue to try and fix it myself. The after hours rate quote was also very reasonable. I decided to have David come out to ensure my family did not swelter on this hot summer night. He arrived when he said he would, quickly confirmed the situation and fixed it. He also patiently provided some great tips on preventive maintenance so this doesn't happen again. My wife and I are very pleased and happy to be writing this review from the comfort of a cool house."
Mitch A. Phoenix, AZ.
"Our AC went out and we called Cool-Aid after our usual AC repair company went out of business. They sent someone out to out house right after we called. The technician showed up less than an hour from the time we called the office and he fixed it in about an hour (thankfully, he had everything on hand!). We'll definitely use them again."
Stephanie B. Chandler, AZ.
"Cool-Aid Refrigeration came out today to analyze a clanking noise the A/C makes when turning off. They were on-time, courteous and quick to find the source of the problem and repair it. They do great work and I'm very appreciative."
Jeff T. Phoenix, AZ.
"I use Dave and Ken whenever I have A/C problems. They are very responsive, highly skilled and knowledgeable. They are very patient and willing to spend the extra time to explain to you your problem areas, including preventative measures to reduce likelihood of problems in the future.
I highly recommend these guys as I've always had a positive experience."
Jonathan L. Scottsdale, AZ.
"I found this company online when looking for A/C companies with good reviews. This is the 2nd company I called to address my A/C problem on a Friday evening, the 1st one was too busy to help stating that weekends are their busiest time and they couldn't come out until Monday or Tuesday of the following week. Cool- Aid came out in 45 minutes and immediately knew what was wrong with my A/C. My husband and I were very impressed with their professionalism, their turnaround time, their quick assessment of the problem and their price. This is the 3rd A/C company I have used in the past couple of years and the one I have been most impressed with. I would definitely use them again if I need future A/C repairs, which I am sure I will. The technician that came out to our house was Ken, as he was great!"
Denise K. Scottsdale, AZ.
"Cool-Aid did a great job on installing a new furnace and AC system in our home. The estimate was on target (and lower than a competitor). The crew was amazing-a real team of hard workers who did a great job and knew what they were doing! This is a great company who did a great job for us."
Stanley R. Gilbert, AZ.
"Had Ken from Cool-Aid come over today to fix my A/C. Originally thought it was the compressor, but thanks to his diligence and desire to fix the problem , he was able to find a wire that was burned out and needed to be replaced. I thought he was an honest guy who was not concerned about just up selling you. Had the unit running in no time. Would highly recommend."
Paul T. Phoenix, AZ.
"David did an amazing job with our air conditioning. For years we've had a freezing downstairs and a hot upstairs. He found a solution that was inexpensive and our upstairs is now fine. No one ever suggested anything but purchasing a new system which we could not afford. David saved us a alot of money! It is a nice change to actually have someone look for a good solution vs. the most expensive one. We've had David fix our office air conditioning as well. That building is very old and he saved us a lot of discomfort and money. I would absolutely recommend him!"
Victoria D. Tempe, AZ.
"Cool-Aid Air Conditioning lives up to every review! DO NOT call any other HVAC people before you call Cool Aid. They installed my A/C unit in record time and gave me a good deal on a Goodman AC Unit. David and his team Rock! You simply MUST use them for your HVAC needs, they are the BEST! I rarely give reviews for anyone, but this team has EARNED it! They did excellent work AND they even cleaned up after themselves and left the place better than they found it! Way to go guys!"
James G. Scottsdale, AZ.
"Ken at Cool-Aid Air Conditioning was the whole package; professional, excellent at his job, and best of all, supremely honest and straightforward. I give Ken the very highest rating. He replaced the full unit in less than 3 hours and left everything clean and perfect."
Roger M. Paradise Valley, AZ
"Professional, honest, fair and reasonable. This is how I would describe Cool-Aid.
David arrived on time in the window given. A confirmation call was given to say he was on his way.
The diagnosis was made, the part was available in his van, the repair was done quickly.
Your hvac isn't something that goes out often, so when it does, you want to go to someone you can trust and feel you are not going to get worked over. I'm pretty frugal with a buck, and am not taken easily when it comes to repairmen.
David seems to be very genuine and enjoys what he is doing and appreciates your business.
I would not hesitate to call upon him again if needed, or recommend to a friend. I will dare to say that I don't think he will ever receive a negative review. He is that good!"
Edith W. Scottsdale, AZ.
"David and Cool-Aid Air Conditioning are TERRIFIC. My air, like everyone else's, started acting up on the hottest day of the year. I called 6 different companies (all of which had good ratings), not only did David call back promptly, he was the ONLY one of all six who did!
David is a lovely person to deal with, is reasonably priced and makes sure you understand what is going on with your system. He has a customer for life and I will be sending ALL of my friends to him!"
Kelly P. Chandler, AZ.
"Love this company! Ken is fast with his work, honest, and completes the job knowing you are satisfied. He is very punctual as well which is always a plus in my book. I would definitely recommend him for anyone that needs AC or heating problems. He will get the job done the right way!!"
Sarah F. Gilbert, AZ.
"Ken is awesome! My air conditioner broke down and he was at my house within a couple of hours. Turned out to be a very minor problem. He didn't upsell me or make stuff up like, "Your johnson rods need freon. That will be $800." Really honest guy and the price was fair. Recommend!"
Kathy B. Phoenix, AZ.
"Naturally, our central AC decided to wait until the hottest day of the year to die, leaving us in sweltering misery. Other companies told us we'd have to wait two or three days (or didn't even bother calling back) but David came over the same day I called, gave our ancient system the once over, identified and fixed the problem and all for a very reasonable price. He and his associate were friendly, professional and efficient: I would definitely go to them again. Even though it was well into the evening, he then went on to his next call, working late while we luxuriated in our lovely cool house."